Tuesday, March 12, 2013

Off-Topic: Immersive Experience.

At lunch yesterday, I ran into one of the few Visitor Experience designers the museum world has to offer. He's a rebel: believes in the data-driven reporting and the calling back and the finding out what people remember about various events, about museums and about how they make their lives up out of things they've done. He likes interactive things, and he says the data supports it. This is a good thing! This is who you want in charge of your Visitor Experience. Someone who has their eye on the prize of more attendance and more people talking about your museum. So, as this is an internet hate machine blog, why I am I mentioning it?

I'm mentioning it because Marvel Comics is now releasing their Comix for Free on a lot of platforms, in order to get more people into Marvel Comix. This is a wonderful thing also. I like comics! Comics are an excellent outlet for people, who are inclined to like pictures and reading and literacy. Here is what I did not particularly like about the announcement, at least on CBC:
 "The project is an attempt to make reading a more immersive experience, like being inside a video game, according to Marvel executives."
Now, that the CBC made that the final line of the announcement is telling: I suspect the Ceeb reporter involved did not much like that line, either. A lot of people won't. Reading is not like a video game, after all: Reading is substantially better than most video games, the best of which require a great deal of writing, which requires, in turn, a lot of reading. Reading likely done in private without a lot of noise. Perhaps some jazz. Maybe some heavy metal. Making things requires concentration, which requires privacy and space.

The part that both my coincidental meeting and the Marvel announcement have in common is that they are geared towards taking introverted pastimes and public spaces and turning them into places that extroverts feel more comfortable. This is something I had not previously identified as a trend I loathe, and yet here we are. Definitive statement coming up, this is a full-on Personal Preference in public.

I like libraries and art galleries and museums for themselves, and while I believe they are indeed in desperate need of more market share, their marketing is ass-backwards, because they keep fucking chasing Cool Millenial Money or maybe Boomer Money and in doing so are losing out on the things they offer that no-one else does.

Every time an art gallery or museum declares itself a night club and then sets about losing gobs of money on trying to be a nightclub, while not damaging their precious items, they are reducing themselves from the church-like buildings they are, and they are losing out on the only unique thing they offer, which is their collections and the experience of being in the building with those collections. The collections, their display, research, and availability for interaction and remix; this is the unique thing. This is the product. It is what they sell. They sell access to the unique. The reproductions are useful, to an extent, for real... but the unique is unique. Which is another column, with people like Walter Benjamin ducking in to talk about what boils to a weird fetishism for religious paint and also Art In the Age of Mechanical Reproduction, which is art that is about experience of art, duh, that's what you have there. Back to the main point.

Introverts need to have public space of their own to do things like go on a quiet date, or read a book, or be involved with people while seeming smart to their friends.

There are ways to make immersive experiences that are memorable for these places that do not involve huge quantities of noise and people, but fuck I am offended that all the marketing directed to my demographic assumes we love a noisy night out.

Note: I am not opposed to an Extrovert Night once a month or whatever, you do you, it could work, I am open to New Things. Should my photo be up on compromat.ru, it would reveal many things, including my love of raves in former churches. Sadly, it would also reveal that I love churches period.

Anecdote is not the plural of data
Smartness, the public appearance of smartness, is hugely important to most of the introverts I know. Showing off smartness and good taste to potential partners is what we get in place of understanding how to talk to girls at parties. Instead of outgoing people-give-us-energy comfort, we get facts. Museums are full of facts and artifacts, and they are social spaces for quiet people. That's what they do well, much like comic books do the movies well for people who hate movies (Personal preference general statement #2: I fucking hate movies. Expensive, too short, too long, can't watch them in chunks and be absorbed momentarily, too many people involved in creation, probably I hate one of the actors, almost certainly there aren't enough girls, the theatre smells and I can't sit still long enough, I also hate YouTube videos over 1min, TV is better but not by much because Too Expensive. I like theatre, though. More humane, you get to show off your good taste to people, if it's terrible it's still fun).

The trend that I see that I hate most in the new economy is that no-one has figured out that there's money to be made letting people have quiet time in public, because noisy time in public is easier to sell to the people who are outgoing. Let me tell you this. There are not as many actually outgoing people as you think there are. That's why the event sucks. There are only so many actual party people, and only so many actually quiet people, and both sets of people need things to do in an evening.

This is, incidentally, the entire point of the first season of Slings and Arrows. That it's okay to love a cultural thing for being what it actually is, with the public smartness and the quiet bits left in, also that it's okay to have fun because you spotted the in-joke. That you don't need to trick people to like things and to sell them, even though sometimes your success will not be huge. That sometimes small is okay. Yes, this is a hugely privileged, elite position. But you know what?

After the Revolution, the imperial theatres were not, initially, a priority for the Bolshevik leadership. “It is awkward to spend big money on such a luxurious theatre,” Lenin said of the Bolshoi, “when we lack simple schools in the villages.” In 1921, Lenin told Anatoly Lunacharsky, the cultural commissar, to “lay all the theatres in the grave”—to destroy them—and focus on the urgent needs of the workers and the peasants: literacy, food, medicine. But Lunacharsky noticed that, even with civil war consuming the entire country, peasants and workers were happy to fill the seats of the Bolshoi. And it wasn’t revolutionary theatre that captivated them. It was, in part, ballet. They lacked, at first, a certain connoisseurship. Some workers, Ezrahi writes, were so ignorant of the mute art of ballet that they asked one another when the performers would begin to sing. Nevertheless, Lunacharsky insisted that the workers “ceaselessly demand opera and ballet.” The Bolshoi, in the end, was not razed.
Read more: http://www.newyorker.com/reporting/2013/03/18/130318fa_fact_remnick#ixzz2NKyyFkFa
People need something to aspire to, as much as they need a signifier of their own class status. That is how you get the middle class in the doors. You compliment their tastes. You give them hope. You give people something they can feel good about. Make people feel like they are part of the scene, whatever it takes, and they will pay your bills, even if you are curiously repellent in person and have a mad gift for skeeving out the mainstream.

Now, which is more expensive? Hosting an enormous fucking party or paying some security guards to keep your building open to an hour when people who work 12 to 14-hour days can take their date there? Making your audience feel wanted, included, exclusively in possession of good taste?

Marvel doesn't have to make this choice. Their interactive comic books will twist in the wind of weird sales numbers and will make them enough money, give or take. No bet there, although the core will remain people who like reading things quietly a bit at a time. Unfortunately, museums - by and large not backed by Disney - are going to have to sort this out. Interactive experience is absolutely valuable to us in this regard, and there are ways to have those which are not, inherently, inimicable to the actual experience of being in a museum.

People need quiet places to go and be with other people without having their life sucked out. Particularly teenagers, particularly bookish teenagers, and broke twenty-somethings, or thirty-somethings, or sixty-somethings. They will pay for this. They will pay small amounts for this, for the ability to gently fall in love with someone in front of your incredibly boring religious paintings and very interesting but under-displayed Shari Boyle sculptures. They will not necessarily pay $20 for it to start with, but eventually, they will, because they will have fallen for you and you will still be there when almost nothing else remains. This is the value of massed capital. You can starve them out.

Doctor Who Season One New Series says "Banks prefer a long game." As banks of massive scarcity and astonishing cultural capital, museums need to grasp their own true value. We make you look good to your peers. That, in a world filled with screaming movie theatres, is worth something. Time to take advantage.

Wednesday, March 6, 2013

The Nine Circles of Sharepoint Hell

http://jkymarsh.com/theninecirclesofhell

This is an excellent and accurate text about setting yourself up for even more professional Sharepoint development than that which I have already presented you with. I gather that this gentleman even controls his own Virtual Machines! Thrilling stuff. More to the point, the existence of this document proves two things:

  1. I am not alone in thinking of Sharepoint code apologists as relentless neckbeard fanboy optimists.
  2. Referring to alcohol as a valid coding solution is, in fact, best practice.
Enjoy.

Monday, March 4, 2013

Web App Service Stuck at 'Starting'

First things first: this is apparently considered normal and usual, much as any descent into administrative madness should be considered as such. Web Applications are hyuuuuge. Of course they sometimes fail halfway through launch, without issuing any sort of explicit message as to why they've failed! Then some of your web application folders will naturally vanish from your super-powerful Administration backend.

Why wouldn't they. This is Sharepoint's way of making you feel loved and necessary to the life and work of the organization. Never forget! Microsoft, after all, managed to eff over their Cloud users last week by failing to renew a digital security certificate. This is who you work for, however indirectly. These standards, you can trip over them, etc. etc., rampage, gin, etc.

Anyway. There is nothing actually wrong, and Sharepoint has not deleted, say, your institution's Performance Management site. It's still there. You can't see it, not even in Super Amazing Power Tools, because it's not turned on. It is not ringing le bell, as it were. Out like a light. Since you would like it to wake up and stop the screaming already, you need to get it started.

Here is where I got the information to fix this:
http://sharepointreferences.wordpress.com/2012/09/12/sp-services-web-app-stuck-at-starting-status/

The answer is type this Magic Machine Language code into what was once misleadingly referred to as PowerShell but is now called Sharepoint 2010 Management Shell:

stsadm.exe –o provisionservice – action stop- servicetype spwebservice

Wait the heart-stopping five minutes for it to work. Then:

iisreset /noforce

Again wait. Then:

stsadm.exe –o provisionservice – action start- servicetype spwebservice

This is what Sharepoint uses
instead of actual loading bars.
You will be seeing A Lot of it.
It will take seven forevers to load, during which time you will have not the foggiest idea whether or not it is working, because Command Line Terminals are old school and speak not of UX design, whereby the tiniest crumb of an animated gif of a loadbar is offered unto its users as a pacifier.

Your remote desktop will probably go dead during this time, giving you the impression that nothing is working, but it is a lie, everything is fine, secretly, though Sharepoint cares for your love and attention and is not telling you that it is actually okay under all that.

Wait five more minutes, click your remote desktop, watch everything load, and update your resume to "project management" with "strong soft skills" and "good at writing." Remember to leave off your strong tendency to ferret out the motives of everything around you, even things which apparently have no motive, such as software. Software is secretly full of motive. Things written by people, even people with autogeneration tools, tend to be.

Friday, March 1, 2013

PowerShell Is Probably Not Called PowerShell

"PowerShell" gets referred to eeeeerrywhar as "PowerShell," which is unfortunate for front-end web developers rapidly career transitioning into DevOps, because on the back end, where it is installed and you can access it, the application is referred to as Sharepoint 2010 Management Shell.

Now you know, which will be useful in repairing Monday's problem:
What to do when the web application service will only load halfway and will give you absolutely no answer as to why it is doing so, even though you changed the passwords everywhere you should have.

*ever-so-gentle glonking noise, the sweet noise of a bottle of comprehension uncorking in a fundamentally cruel universe*